An overview of thyssenkrupp Rasselstein’s tinplate academy training content is now available in the Packaging Steel app.
With the tinplate academy, Germany’s only tinplate manufacturer offers its customers a comprehensive range of digital training courses. The courses are complemented by virtual plant and line visits.
The content includes ‘deep dives’ into the product tinplate and its possible applications, the topic of sustainability of packaging steel, and a variety of other content from the tinplate world.
“The Covid pandemic has made direct contact with our local customers difficult,” said Dr Heiner Schäfgen, who conducts the training courses with his technical customer service team.
“Our goal remains unchanged: we strive to offer the best possible advice. In addition to the tried-and-tested on-site training courses, we are therefore now also providing our customers with a digital training range.
“What could be more obvious than to make information about the training courses available to all interested parties in our Packaging Steel App.”
The option of online booking within the app was intentionally left out so that direct contact with the technical customer service team can be maintained. New potential customers can reach the correct contact person via the integrated mail function.
Since 2017, thyssenkrupp’s Packaging Steel App has been giving new users an overview of all the packaging steel upgrades available by the company and their respective specifications. The app also focuses on current news and innovations from around the world’s largest production site for packaging steel. Users can find information on all the potential uses for the material and get an overview of the available coating options.
In November, a new module was added to the app, enabling customers to send complaints digitally.
The update is available as version 6.0 in the app stores for iOS and Android. The app is free and is available in English and German.